Payment Terms
Last Updated: August 5, 2026
These Payment Terms govern all financial transactions made through the Qicevyo platform located at qicevyo.com. By completing a purchase or subscribing to any paid service, you confirm that you have read, understood, and agreed to these terms in full.
1. Scope of Application
These Payment Terms apply to all users who purchase, subscribe to, or otherwise access paid features, webinars, courses, or services offered by Qicevyo. They form part of the broader agreement between you and Qicevyo and should be read alongside our Terms of Service and Privacy Policy.
2. Accepted Payment Methods
Qicevyo accepts payment through the following methods:
- Major credit and debit cards, including Visa, Mastercard, and Maestro
- Online payment processors as made available at checkout
- Bank transfers, where explicitly offered for institutional or bulk purchases
All accepted payment methods are displayed at the point of purchase. Qicevyo reserves the right to add or remove accepted payment methods at any time without prior notice.
3. Pricing and Currency
All prices displayed on the platform are shown in the currency applicable to your region unless otherwise stated. Prices are inclusive of applicable taxes where required by law. Qicevyo reserves the right to modify pricing at any time. Any changes to pricing will not affect purchases already completed or active subscriptions during their current billing cycle.
3.1 Promotional Pricing
Promotional or discounted prices are valid only for the duration of the stated offer period. Promotional prices cannot be applied retroactively to completed transactions. Only one promotional offer may be applied per transaction unless explicitly stated otherwise.
3.2 Price Errors
In the event that a product or service is listed at an incorrect price due to a typographical error or system fault, Qicevyo reserves the right to cancel or refuse any orders placed at the erroneous price. You will be notified promptly and offered a full refund if payment has already been processed.
4. Billing and Payment Processing
Payment is due at the time of purchase unless a different arrangement has been agreed upon in writing. By providing payment details, you authorise Qicevyo or its designated payment processor to charge the applicable amount to your selected payment method.
4.1 One-Time Purchases
For single purchases such as individual webinar access or standalone course enrolment, the full amount is charged at the time of purchase. Access is granted upon successful payment confirmation.
4.2 Subscription Plans
Where subscription-based access is offered, billing occurs on a recurring basis according to the plan selected, which may be monthly or annual. Your subscription will automatically renew at the end of each billing period unless cancelled prior to the renewal date. You are responsible for ensuring your payment details remain current and valid throughout the subscription period.
4.3 Failed Payments
If a payment attempt fails, Qicevyo may make additional attempts to process the charge. If payment cannot be collected after reasonable attempts, access to the relevant services may be suspended until the outstanding balance is settled. You will be notified of any payment failures by email.
5. Taxes and Additional Charges
You are responsible for any taxes, duties, or levies applicable to your purchase under the laws of your jurisdiction, except where Qicevyo is legally required to collect and remit such taxes directly. Any applicable taxes will be clearly indicated at checkout where Qicevyo is obligated to apply them. Qicevyo is not responsible for any bank charges, currency conversion fees, or third-party transaction fees imposed by your financial institution or payment provider.
6. Refund Policy
Qicevyo aims to provide a high-quality experience for all participants. Refund eligibility is subject to the following conditions:
6.1 Eligible Refunds
- A full refund may be requested within 14 days of purchase, provided that no substantial portion of the purchased content has been accessed or consumed
- If a scheduled live webinar is cancelled by Qicevyo and no equivalent alternative is offered, a full refund will be issued automatically
- Technical failures directly attributable to Qicevyo that prevent access to a paid service may qualify for a partial or full refund at Qicevyo's discretion
6.2 Non-Refundable Situations
- Purchases where the content has been substantially accessed or downloaded
- Subscription fees for periods already elapsed
- Purchases made using promotional codes or discounted offers, unless the service was not delivered
- Failure to attend a live event due to personal circumstances
6.3 Refund Process
To request a refund, contact Qicevyo at info@qicevyo.com with your order details and the reason for your request. Approved refunds will be processed to the original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
7. Subscription Cancellation
You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date. No partial refunds are issued for unused portions of a billing period unless required by applicable law.
8. Chargebacks and Disputes
If you believe a charge has been made in error, you should contact Qicevyo directly at info@qicevyo.com before initiating a chargeback with your bank or payment provider. Qicevyo will make reasonable efforts to resolve the matter promptly. Initiating a chargeback without first contacting Qicevyo may result in suspension of your account pending investigation.
9. Fraud Prevention
Qicevyo employs fraud detection measures to protect both users and the platform. Transactions identified as potentially fraudulent may be declined or held for review. If your transaction is flagged, you may be asked to provide additional verification. Qicevyo reserves the right to cancel any order and refund the payment if fraud is suspected.
10. Changes to Payment Terms
Qicevyo may update these Payment Terms from time to time. The date of the most recent revision is displayed at the top of this page. Continued use of the platform following any update constitutes acceptance of the revised terms. For material changes, Qicevyo will make reasonable efforts to notify registered users by email or through a prominent notice on the platform.
11. Contact Information
For any questions or concerns related to payments, billing, or these Payment Terms, please contact Qicevyo using the details below:
| Method | Details |
|---|---|
| info@qicevyo.com | |
| Phone | +353 1 557 3049 |
| Address | New Inn, Glanmire, Co. Cork, T45 VX70, Ireland |